Can I receive a refund for my gift card?

Gift cards are not eligible for discount, but the value of a gift card can be used to purchase discounted products.

Can I use a discount code on my gift card?

Gift cards are not eligible for discount, but the value of a gift card can be used to purchase discounted products.

Can gift cards be used in a different country?

Gift cards are not eligible for discount, but the value of a gift card can be used to purchase discounted products.

Where is my order?

What payment methods do you accept?

How can I find my size?

How do I amend my order?

How can I apply a discount code?

I'm ordering from overseas. What do I need to consider?

Why should I make an account?

How do I create an account?

How to return my order?

Can I return a part of the order?

Can I exchange an order?

Can I exchange or return an online order in the store?

When will I receive my refund?

Shipping

Which carrier will deliver my package?

Which countries do you ship to?

Where is my order?

What payment methods do you accept?

How can I find my size?

How do I amend my order?

How can I apply a discount code?

I'm ordering from overseas. What do I need to consider?

How to return my order?

Can I return a part of the order?

Can I exchange an order?

Can I exchange or return an online order in the store?

When will I receive my refund?

 

Due to a high volume of orders, please allow up to 7 business days for your order to be shipped following payment approval. Local pick up is no longer available. Please allow up to 3 weeks for select items to ship due to global delays (note shipping on item page). Orders will be shipped according to customer’s specified address. Building Block is not responsible for items delivered to incorrect shipping addresses. If a shipment is returned to us for any reason, the customer will be responsible for the cost to re-ship.

Building Block is not responsible for any lost or stolen merchandise incurred upon shipping. All stated shipping times are an estimate and not a guarantee. Shipping speeds for International orders are not guaranteed, but most orders arrive within the stated window. Please contact the shipping service directly for a more precise estimate once orders have been dispatched.
 

All items are FINAL SALE. We will not be accepting any requests for returns or exchanges at this time. Once items have been purchased they are no longer eligible for cancellation.